- 1 Day Short Course (fee)
- Technical Writing at Work
Participants learn how to write for specialized and general audiences, state technical concepts and information in simple direct English, and tackle the main obstacles that confront all writers: unclear objectives, imprecise descriptions, wordiness, and inefficient organization.
This fast-paced, interactive, and highly rated course offers practical tips for direct application to writing projects—illustrated with real, on-the-job writing samples from a range of scientific professions.
Instructor: Steven Schultz
Target Audience: Anyone whose work relies on a clear exchange of technical ideas and information—at any job level. Ideal for writing reports, manuals, methods, SOPs, specifications as well as product descriptions, web features, and articles for publication. Applicable to careers in research, sales and marketing, customer service, QA/QC, and regulatory compliance.
Course Outline: Part I—Technical Writing: Language, Audience, and Style
* The language of technical writing: stating technical concepts and information in simple, direct English
* Audience and purpose: writing to technical and lay readers; internal and external reviewers; coworkers and government regulators; product developers; and prospective customers
* Eliminating the obstacles to effective communication: assessing the threats of wordiness, technical and marketing jargon, and the passive voice
* Objective editing approaches for working on team projects and reviewing documents for quality control
Part II—Organizing, Summarizing, and Documenting
* Creating introductions and abstracts that clarify purpose, scope, and applicability; identifying significance; and setting expectations
* Testing the organizational logic—from scientific papers to procedures
* Organizing research to highlight purpose and findings, as well as product descriptions to highlight main benefits and competitive advantages
* Using bullets effectively and parallel construction
* Supporting and coordinating results with tables, charts, and exhibits
Part III—Open Forum
* Assessing participants' samples (optional)
* Creating your own individual or organizational action plan for continuous improvement